"The c-section, our injuries, her NICU stay, the separation, the pain; all of this could have been avoided. It didn't have to happen, but I didn't know the magic words that would get them to listen to me. I didn't know I had options, I didn't know their routines or protocol or how things work in the NICU. I really started to feel 'off,' like I wasn't really her mother because I hadn't been allowed to be. I had walked into that birth center in labor, happier than I'd ever been. I hobbled out of a hospital and back to another, with a sense of defeat and emptiness instead of a healthy baby. I'd failed both of us, and we were both suffering because of it."

- Megan, Baltimore MD